Complimentary shipping on orders within the USA. Best international shipping rates through DHL.
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Shipping and Payment

How to Purchase online

1. Click on Collections to choose your handcrafted pieces.

2. Click on Add to Cart every article you want to purchase.

3. Complete the information on Check out to finish your purchase

4. After placing your order, you will receive an automatic confirmation email.

5. In the next 24 hours, I will personally send you an email to let you know when your order will ship.

Our Promise to You

1 – Make each customer feels a priority

2 – Treat all customers with dignity, kindness, and respect.

3 – Provide artistic, well-built and long-lasting hand-crafted silver jewelry.

4 – Assure the nature of gemstones through careful gemological testing

5 – Provide outstanding service with fast turnaround.    

6 – Offer our community an excellent alternative for beautiful quality jewelry.

7– Bring more meaningfulness to people’s lives.

How do You Track Your Package

When your package leaves our studio, you will get an email with your shipping tracking number. Your shipping tracking number allows you to follow your shipment itinerary until it gets in your hands.

USA Shipping

We use USPS First Class. It normally takes two business days from the time of shipping to the package arriving at your door.

* Order in the USA are COMPLEMENTARY! It is our thank to you for choosing our studio.

International Shipping

* International shipping cost will be calculated at checkout. You will find the most cost-efficient shipping rates with our InExpress affiliated program!

Payment

All transactions are made through a secure portal by Shopify processing. You can choose to use PayPal as well.

Jewelry Warranty

We stand behind our work.

Our silversmith jewelry work has a Lifetime Warranty. Unless you lose the entire piece, you will have your jewelry repair with no extra cost.

Refund & Exchange Policy

When you receive your package, please open immediately. If you find any problems with your order, contact the studio. We will refund your money if you see something wrong with the item you purchase. However, you need to contact the studio within five business days after you receive your package and piece must be in the same condition it arrived. Your money will be refunded after we receive the return item. Customer pays for return shipping fee.

Other Policies

You must contact our studio for return item. You may return your purchase within five business days from arrival. Your purchase will be 100% refunded after we receive your return. Returns Address: Marcia Fowler 11 Lincoln Way East New Oxford, PA 17350

Your Privacy

Your privacy is critical for us. Although we never have access to your credit card information, we do receive your name, e-mail, and address with your order. We do not share such information.

If you have any further questions or concerns, please, contact us.

Contact Information

Shop Hours (EST) :

Monday through Friday - 9 am to 6 pm

Saturday - 9 am to 5 pm

Sunday - 11 am to 4 pm

p. 717-624-6261

email: marcia@newoxfordbodyandsoul.com